| Cognac House | Category ratings | General comments | Overall Score |
Rémy MartinF30 Merpins, route de Pons (5 km from Cognac) Phone: 05 45 35 76 66 Monday-Saturday April to October including holidays. Call to reserve. |
General comments: 10/10 | An excellent tour with a very friendly guides (i.e. Emmanuelle, Anne-Emmanuelle). Best presentation of the cooperage. And, of course, there is the train ride! | 39/60 |
| Obtaining info: 9/10 | Easy to obtain info, multilingual and the The Secrets of Excellence brochure adds a classy touch | ||
| Cognac History: 5/10 | A bit repetitive but still delivers the message | ||
| Cognac Production: 7/10 | The best part is the first video on distillation, the rest is acceptable but again repetitive. A nice touch a offering to 'nose' the eaux-de-vie from the barrel. | ||
| Tasting: 3/10 | Cognac Tonic is offered. Why not let the visitor choose straight VSOP, 1738, XO or Extra or with a mix like Perrier? | ||
| House shop: 5/10 | The shop needs a retail experienced hand to make it inviting; poor product display cannot be compensated by ever eager and friendly Guides. A nice touch with ticket game and the redeeming postcard. |